Dreamhost is a hosting service for Websites and email. Many of us depend on Dreamhost to keep our Websites online, our emails flowing and our businesses running. Today, Dreamhost went down, not for long, maybe ½ an hour but enough to shake up many of their customers.
I understand things happen and something went wrong. I appreciate how fast they got it back up but I do think they missed the boat with client communication. There was practically a mass hysteria on Twitter about Dreamhost being down – because there was no communication coming from Dreamhost. Their site was down, their status update page was not updated, their Twitter account had not been updated for awhile. I’m guessing the Dreamhost staff was panicking and working as fast as they could to get our service back but if they would have at least tweeted an update from one employee’s cell phone saying “we know there is a problem, we are working on it” we might of all felt a little better during that stressful half an hour of outage time.
Anyway, one Twitter user @kingkool68 put things back in to perspective to me. He posted: I love Dreamhost for giving me time to go outside and play!
So, thanks to @kingkool68 instead of staring blankly at the Twitter search page for #Dreamhost I thought about what I could do to be productive while I waited for Dreamhost to get back up. I finished a client project that did not require email. I filed a pile of papers I’ve been procrastinating on filing for awhile and I made a new friend on Twitter. 🙂
The Dreamhost outage was a great reminder to me to not sweat the small things. What did you do while Dreamhost was down?
- Awesome Marin TweetUp
- Really Good Chinese Food in Marin